Tuesday, May 18, 2010

My KitchenAid

So, I made braided bread with my activity day girls. Yes, it was lots of fun and I have extra bread the neighbors are enjoying to prove it.

But my KitchenAid DIED!!

I have the Professional 5 Series, so we're not talking about the whimpy artisan trying to knead some dough. I got the artisan for a wedding present and I upgraded because I wanted the Pro. I wanted it to make bread, cookies, frosting, or whatever else I want to make. I wanted the big bowl to accomodate a big family. I wanted to make bread. I wanted a KA to last forever and by my favorite appliance. I know I don't use it nearly as much today as I plan on using it in the future. I predominatly use my hand mixer by GE that does the trick for my family of 3 size batches. (minus the bread of course)

My KitchenAid has a good life. It gets used, but not aggressively. It gets wiped down really well after every use. It gets used for fun things like meringue, and worked for things like bread. It has the best seat in the kitchen. I follow all the rules, I don't push my luck. But my mixer has always sounded a little funny and had a funny smell, and when I asked about it when it was under warranty, I was assured it was just because it was a Pro series and has all metal parts.

So here we are, in my kitchen. I'm kneading a good size batch of bread- not huge but not small. It's on speed 2 and working on it's 5-7 minutes of kneading. After 5min and 30 seconds, the KitchenAid starts to smoke. And then it came to a complete hault. Just stops.

I felt like weeping. I felt like throwing a temper-tantrum, laying on the grounds and kicking and screaming. I wanted to throw it out the window. Or in the street, and run over it with my big truck. I've kneaded a few time before, but I've never had any problems. Why? Why now? What about my bread-making for my future family?

I'm a little upset. These things are suppose to last FOREVER. I'm just breaking mine in! My daughter was suppose to learn to make cookies with it. My mom's lasted like 10 years before it needed a part fixed-- and it's still going. And she doesn't have the professional model. I have recently been surfing the blogs... and the rumor is no using the dough hook. WHAT? I paid how much for my machine and the dough hook isn't suppose to be used? This is awful. My dream for my KA is ruined. I guess I should have stuck with the cheaper model then!

So, I called Kitchen Aid. The nearest repair center is Boise, Salt Lake or Orem. You have to bring it to them. Or it costs $32 to get a package to ship the 30lb machine. And you have to pay for labor and parts. I felt like screaming... but I didn't I tried to be sweet. It didn't work. I still have to pay for what I feel like is a nearly new machine to get fixed. What happened to warranties? Why do I feel so let down?

Probably because when I usually call about an appliance or other purchase- I get it fixed for free or just shipping. Sometimes, I get really lucky and it's been recalled and I get a new one altogether.

So Michael promised to look at it. I don't know how I feel about it.
Things never go well when he tries to fix things.

There are pages online about fixing it yourself. Mine isn't the obivous fail-safe gear, so I'm a little leary about it. If it was the gear, I'd just do it.

So what to do? My KA is just sitting there on the counter, mocking me, and begging to be fixed.

1 comment:

  1. I'm so sorry. That really bites!! I guess they just don't make things like they used to. I hope you can get it fixed or something!! Good Luck